Privacy Policy

Effective Date: April 4th 2025

Planet Bake, Inc. (“Planet Bake”, “we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://planet-bake.com), interact with our services, or purchase our products.

By using our site or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Contact Data: Name, email address, phone number, mailing/billing/shipping address
Account Data: Login credentials, purchase history
Review & Feedback Data: Product reviews, testimonials, or comments you voluntarily provide
Marketing Preferences: Email opt-in/opt-out selections

b. Automatically Collected Information

Device type, browser, IP address
Pages visited, time spent, and clickstream data
Location data (if allowed by your device/browser)

2. How We Collect Your Information

We collect information in the following ways:

Directly from you when you make a purchase, sign up for emails, leave a review, or fill out a form
Automatically via cookies, pixels, analytics tools
From third-party partners including payment processors, logistics providers, email marketing platforms, and advertising networks

3. How We Use Your Information

We use your data to:

Fulfill and ship orders
Communicate order updates
Send marketing emails (only with your consent)
Respond to customer inquiries and reviews
Improve our website and product offerings
Detect and prevent fraud or misuse
Personalize your experience on our website and across digital platforms

4. AI Tools and Data Usage

We may use AI tools (such as those for customer support, product recommendations, review moderation, or analytics) to enhance user experience. These tools may process customer data (like names, reviews, or order history) strictly for operational improvement and never for unauthorized purposes.

We ensure that AI tools we integrate are compliant with relevant data protection laws and offer data privacy and security controls.

5. Sharing Information with Third Parties

We may share your personal information with trusted third parties, including but not limited to:

Email Marketing Platforms
E-commerce Platforms
Payment Processors
Shipping Providers & 3PLs
Advertising Platforms
Review/UGC Apps
Analytics Tools

We do not sell your data to third parties. Data is shared only to provide our services, comply with laws, or protect our rights.

6. Social Media & User-Generated Content

If you tag us or interact with Planet Bake on social media platforms (such as Instagram, Facebook, TikTok, Pinterest), your content may be reposted or featured with attribution. We may also collect engagement data to analyze trends.

Any personal information shared via social media is subject to the respective platform’s privacy policy.

7. Email & SMS Marketing

With your consent, we may send you promotional content via email or SMS. You can unsubscribe at any time using the links provided in our messages.

We do not spam or sell your contact information.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Understand how you interact with our site
Serve you relevant ads on and off our site

You can control or disable cookies through your browser settings.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your data from loss, misuse, or unauthorized access. However, no method of transmission over the Internet or storage is 100% secure.